Steve R Cln

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I bought this Falcon Power generator/welder 8500es diesel unit. The person I bought it said they had not been able to get it started. After several attempts neither can I. Can you give me some pointers. It has fuel but no lights are illuminated. Thanks Steve Robbins
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Preferred solution: Information on how to start

Ron A Wlo

Falcon generator are junk

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Sent 220 volts thru the house burning everything out. The neutral was live sending 220 volts all through the house burning out a lot of things
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Loss:
$1800

User's recommendation: Don't buy

Lyman D
map-marker Houston, Texas

Not good

I need a. service manual for a Falcon Power Industrial diesel generator ad7500w. My name is Lyman Davis, phone number is 210 516 ****, and my email is Ldavi1219@***.com. Please get in touch with me so I can get the service manual as soon as possible. Thank you.
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Reason of review:
Bad quality

Preferred solution: service manual for Diesel generator AD 7500 W

Trayce Vxk
map-marker Katy, Texas

Falcon Power Industrial Triad Generator Review from Katy, Texas

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I bought a display load of this Falcon/Kohler equipment from the company a few weeks ago. I looked everything up and got a pretty good deal on it. I've only used the kohler 3 in 1 and the pressure washer so far. The 3 in 1 worked better than I expected but the pump on the pressure washer started acting up, so I called into the warranty department and they are sending me out a new unit. I will post an update when I get the new unit. Hopefully the warranty is as good as ive been told it was.
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Reason of review:
Good quality
Anonymous
map-marker East Saint Louis, Illinois

Falcon Power Industrial Generator Review from East Saint Louis, Illinois

I've had my falcon power equipment for a couple months now. The kohler motors have been flawless for me. I used the trash pump for the first time a few days ago, that thing moves the water. I've used my power washer over ten times to clean my farm truck. Starts first pull everytime. I've also fixed my fence with the welder. Hope I don't have to use the 10000 generator anytime soon, "That would mean bad weather and power outages" but it's in the barn ready to be cranked up and used when the time comes. I'm happy with my investment. The peace of mind knowing that I'm prepared for something like that is worth what I paid for it.
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Anonymous
map-marker Junction, Texas

Poor Equipment

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I bought a Falcon generator that is a "Welder/Generator". The name is a Falcon 7500. That number means NOTHING! I have a Generac 6500 that will power my 5th wheel and it only throws a breaker when you try to run 2 AC units or too much, which is understandable for a 6500. The Falcon won't even run 1 AC unit. I had the unit tested (by Falcon) to see if I had a faulty breaker and they said it was fine but the unit was only a 5000 W. When I asked what the 7500 meant, I was told that it was only a model number. What a pile of ***. If anyone needs a great boat anchor, let me know. FOR SALE CHEAP. Stay away! However, my Generac still starts with one pull, even after running out of fuel. I bought it used, 13 years ago. Generac is an excellent product...
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Loss:
$3500
Cons:
  • Misled by the model number
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

2 comments
Guest

I just bought a 7500 generator/welder from a friend. His dad bought it brand new few years ago but never used it.

I started it up and it welded good. Plugged a grinder in to the 120 volt plug and the grinder ran to fast. I put my volt meter in and it showed 118 volts. But when I hit the switch on the grinder the voltage went up to 179 volts.

Let go of the trigger and it goes back to 118 volts. I'm confused.

Guest
reply icon Replying to comment of Guest-1357311

Make sure you have a good ground

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Anonymous
map-marker Spartanburg, South Carolina

Kholer Review

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I purchased equipment from world wide power (kholer). I got it for my husband for Father's Day. He loves it. He want stop using the pressure washer. Air compressed. The 10000 generator even has a remote control. Thank you
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Reason of review:
Good quality
Anonymous
map-marker Portage, Michigan

Short Review on May&nbs-04:00;04,&nbs-04:00;2016

Falcon gens soon to change their name in order to avoid responsibility to AMP. Beware!!
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Anonymous
map-marker Houston, Texas

Falcon Power Industrial Dgw8500E Generator Review

This equipment doesn't work at all.bought this equipment no customer service.
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Reason of review:
Bad quality
Anonymous
map-marker Lawrenceville, Georgia

Falcon Power Industrial - Generator Review from Lawrenceville, Georgia

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Yeah Falcon Power brand is a scam. I work at pilot truck stops as a contractor and I got ripped off by the white van scam (speaker guys) and then today a red truck pulls up looking legit and says the equipment is worth $15,000 plus and will sell for $6,000 because his boss needs it gone. So, I do my research and come to find out its junk Chinese made *** worth almost nothing! Thank god it already happened to me before and I knew better. These people are out here ripping hard working people off because there too lazy to get real jobs! We shouldn't import from china anymore they are too shady and wont even let us import but very little to there country.
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Reason of review:
Pricing issue
5 comments
Guest

I have just purchased one, and hoping it will do a decent job. From the reviews, its hard to tell if the negative ones are sincere or just trying to kill a product ( for their products sake) I will comment once I pick it up and try it out!!

Guest

Is THEIR country THERE or is it here? Maybe over THERE.

It's THEIR business. Most Honda's are made here in the U.S.

but the company is headquartered in JAPAN, NOT CHINA. THERE is nothing left about THEIR junk, so THERE YOU GO.

Guest

Well I already knew it was from China because who else makes Honda??? So I don't get what part of the deal is a scam.

Maybe you are having a bad day.

My husband loves his early Christmas presents. God Bless...

Maryrose Tle

I am very sorry to hear you had an unhappy interaction with a distributor of Falcon Power. In today's world where every major small engine manufacturer(Subaru, Yamaha, Kawasaki, Briggs & Stratton and Honda) has relocated their assembly lines to China it is important that we stay competitive with the evolving market place.

Our extremely diverse company employs dozens of people including armed forces veterans who care deeply about their families, each other, and their customers. We would love for this gentleman to call us back with any further questions or concerns at (877)210-****.

Our EGSA-Certified service technician (with over 20 years of experience) would be happy to give him a lengthy dissertation about the capabilities of our engines that he was originally inquiring about. Also, we would be happy to give any of our customers a tour of either of our corporate offices, which include 10-thousand square foot warehouses in Round Rock, TX and Johnson City, NY.

Guest
reply icon Replying to comment of Maryrose Tle

Odd when I was approached it was supposedly all Koehler power when I looked up the company in round rock TX BBB there was no listing of it. It appears to be a scam and luckily the red "oil fill" plug in the top of the compressor that was light molded plastic tipped me off that it was truly junk.

And the almost plastic parts on the pump. It's impressive it cranks but I doubt it would last long. Glad I didn't fall for $5000 scam something told me it was way to good to be true a guy shows up in my driveway trying to unload. $20k of stuff for $5k.

Yea right. BS

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Anonymous
map-marker Piedmont, South Carolina

Happy Happy Happy

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WOW, can't believe the great deal that just fell in my lap. My husband is so pleased with his early Christmas presents. He is starting his own business and these new power tools will help out a lot. Thanks Falcon Power, couldn't have came at a better time. Everything works great. We are using the big generator for our home. We can't believet his amazing deal. This sounds like one of those to good to be true deals. But everything is legit. May even get more for my dad. Love love love love everything...Merry Christmas
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Reason of review:
Good quality
Anonymous
map-marker Massillon, Ohio

Falcon Power Industrial - Falcon Power Triad 3 In 1 Air Compressor Review from Massillon, Ohio

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A guy pulled up in a very company looking legit dodge ram trucksaid his boss ask him to find a new owner or someone that could use a truck load of brand new power equipment IF MOST OF IT WAS GIVIN TO THEM ....BECAUSE HE OR THEY ARE NOT SHIPPING IT BACK MY BOSS WANTS IT OFF THE TRUCK... DONT FALL FOR IT ... WORLDWIDE POWER INC. BY A GUY AND GIRL IN A PICKUP TRUCK 2DAYS LATER I WAS APPROACHED BY A GUY IN A BLACK DODGE DUALLY AND ASKED ABOUT THE EXACT SAME EQUIPMENT then a third time the next day at our machine shop by a white gmc by a fast talking fake cowboy this is all overpriced remanufactured imported Chinese equipment only worth about 1000$ after i searched it out from china and the factory out of south Carolina
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Reason of review:
Poor customer service
4 comments
Guest

We are very sorry that you had a bad experience with Falcon Power's authorized distributor. Here at Falcon Power we stand behind all of our products with a 1 year parts and labor warranty and offer free diagnosis over the phone after the warranty period ends.

All units are the original factory made products and we do not sell re-manufactured equipment to the public.

The Falcon Power Triad 3 in 1 is a brand new one of kind unit that was just released onto the market. In order to show our distribution network how versatile the unit is and to educate them on how the product works we run educational workshops for all current and future distributors. We are a wholesale company who owns and operates drop shipping warehouses and service centers. We contract Worldwide Power Inc.

to sell these demoed units. The value is 100% accurate and the information is provided that units have been run, but are not re-manufactured.

Our extremely diverse company employs dozens of people including armed forces veterans who care deeply about their families, each other, and their customers. We would love for this gentleman to call us back with any further questions or concerns.

Our EGSA-Certified service technician (with over 20 years of experience) would be happy to give him a lengthy dissertation about the capabilities of our product line. Also, we would be happy to give any of our customers a tour of either of our corporate offices, which include 10-thousand square foot warehouses in Round Rock, TX and Johnson City, NY.

Guest
reply icon Replying to comment of Guest-1073344

How do I get in touch with the company..

Guest

Hey this guy is in Sugar Land Texas now in the black dodge dually so guys beware!

Guest

Thank you for posting this

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Anonymous
map-marker Hacienda Heights, California

Diesel Generator Review

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I have had 1 interaction with this company. Unprofessional is the best thing I can say about them. They are importing Chinese product and pretend that they are American made. Arrogant, rude and dismissive. I feel for this guy that bought their diesel generator. These are known for their poor quality. Find another brand, these guys do not care about you before or after the sale.
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Minneapolis, Minnesota

Stay clear if this company - it's a phone number and One Guy - Scam!

I was interested in buying a Falcon Generator - called the company to ask about the engine used prior to buying the generator. Hours of company operation are 8 to 5, so I called at 8:30am. Just a recording and no matter if you push buttons for service, sales or Cust Service - you get recordings and get referred to one guy - Johnathan Rounds. Obviously a front for a company - no office exists I'll bet, just a guy with a cell phone and a web site. Stay clear of a company like this. I'm sure this is just a bunch of imported Chinese stuff selling at inflated prices, backed by a sham web site.
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Reason of review:
Poor customer service
1 comment
Meha Qmt

We remember this gentleman’s calls quite vividly. He was interested in purchasing a Falcon generator and called us for technical information.

We provide free information to our customers no matter where they purchased the unit, and regardless of the current warranty status. We think that’s the right thing to do.

To be quite honest, this gentleman’s comments using terms like “front” and “sham” simply hurt our feelings. Our extremely diverse company employs dozens of people including armed forces veterans who care deeply about their families, each other, and their customers.

We would love for this gentleman to call us back with any further questions or concerns.

Our EGSA-Certified service technician (with over 20 years of experience) would be happy to give him a lengthy dissertation about the capabilities of our diesel engine that he was originally inquiring about. Also, we would be happy to give any of our customers a tour of either of our corporate offices, which include 10-thousand square foot warehouses in Round Rock, TX and Johnson City, NY.

We guess this customer simply caught us on one of those mornings where everyone is busy at the same time. As a growing small business, that can sure happen sometimes.

That is why we encourage our customers to always leave a recorded message when their phone call is not immediately picked up. We will call you back 100-percent of the time.

Anonymous
map-marker Shields, Michigan

Junk diesel generator

I bought new gas and diesel powered equipment from this companies representative... He lied pretty much about everything.

They don't have Honda and yanmar motors. Falcon power industrial will not stand behind what their reps say. I had to take a diesel generator/welder 8500 back because it was junk out off the box. The one I went to pick up had the same problem.

Costumer service is a joke. Good luck getting someone to call you back. LOW QUALITY EQUIPMENT AT HIGH PRICES!!! Now that I have learned.

Do your research and stay away from this company. In my opinion this company is out for a quick dollar.

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8 comments
Guest

thank you, I was about to buy one with very low Hs.

No way Now

Thanks

Guest

Hey Brian, so does the Falcon Industrial Series 8500ES have a Honda motor? Thinking of buying one and am trying to find what kind of motor they put in them and who actually makes the welder/generator?

Guest

I bought a diesel generator a few weeks ago. Got a sweet deal with an air compressor paired with it.

Have used it for about a month, works graleat. Maybe you bought a different kind?

Guest

Yeah I've never had a problem with customer service either. I had a problem with my pressure washer that turned out to be my own fault because I didn't put the orange breather cap on the pump.

I called customer service and a woman named Britney helped me out with everything.

They didn't even charge me for my own error. As far as being a Honda, it is definitely a Honda motor because my son is a Honda rep and confirmed it for me.

Guest
reply icon Replying to comment of Guest-716020

Sounds like reps are posting this is junk like GMC Industrial. Junk sold through door to door salesmen.

Guest

I've had a falcon diesel generator for 2 seasons at my campground and use it to power my recreation hall that does not have grid supply. I have never had a problem except when I lost the keys.

I called and left a message after hours and had a call back at 9:05 the next morning. They sent me a 2 replacement keys at no charge and had it within 2 days.

I also have some gas equipment that I haven't used much but haven't had a problem with any of that at all. The water pump and pressure sprayer "kick ***" according to my maintenance guy!

Guest
reply icon Replying to comment of Guest-716011

Hi Bill! My name is Mike and I am looking at maybe buying a Falcon Industrial Series 8500ES.

Can you please answer two questions for me. First is, what kind of motor do they use?

Second, who actually manufactures this welder/generator? Thank you!

Guest
reply icon Replying to comment of Guest-814935

Joe here. !!!

Beware! Beware! I bought Diesel Generator 8500es for over $5000.00 .. that's right 5000.00 dollars.

It will run, but does not give out the correct volts. Reads 40 volts. It's only good for a heater. I call the office in rock hound , texas..

The so called tech, which they only had only one, said it was the Auto voltage regulator. Lol, he was going to send me this without knowing my address. I had to catch him before he hung up. I said' Do you wanna know my address, gosh!

Anyways, I order the piece with two day delivery, one week passed didn't get the piece. I call them back (the one tech they have). He couldn't find the order. I said" oh, oh, here we go....straight *** men or *** women.

I gonna bring them to court if this thing doesn't work.

It's brand new.....BEWARE! Please!

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Anonymous
map-marker Amite City, Louisiana

Paid $5000.00 dollars for A Diesel genrator 8500es only works as a heater

Joe here. !!! Beware! Beware! I bought Diesel Generator 8500es for over $5000.00 .. that's right 5000.00 dollars. It will run, but does not give out the correct volts. Reads 40 volts. It's only good for a heater. I call the office in rock hound , texas.. The so called tech, which they only had only one, said it was the Auto voltage regulator. Lol, he was going to send me this without knowing my address. I had to catch him before he hung up. I said' Do you wanna know my address, gosh! Anyways, I order the piece with two day delivery, one week passed didn't get the piece. I call them back (the one tech they have). He couldn't find the order. I said" oh, oh, here we go....straight *** men or *** women. I gonna bring them to court if this thing doesn't work. It's brand new.....BEWARE! Please! 0 V 0 W Reply
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Loss:
$5230

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